This week Canada Post seriously impressed me. I got some mail with my name on it. The first thing I noticed was that someone had circled the postal code, which was incorrect. (They usually do that when the sender gets it wrong.) I thought to myself, "I should tell the sender my real postal code." Then I saw that the address was wrong too, and that's when I really became impressed with our postal service.
But maybe it's not as impressive as it sounds. The only mistake in the address was replacing a "1" with a "7", and the address with the "7" doesn't exist. "7" does kind of look like "1". I'll have to tell the sender though.
Showing posts with label good customer service. Show all posts
Showing posts with label good customer service. Show all posts
Saturday, February 07, 2009
Wednesday, November 19, 2008
I learned something at Canadian Tire!
Most Canadians know how hard it can be to find someone to help you at Canadian Tire, but as I discovered this week, the people they do have there sometimes know stuff that I don't. I'm not much of a handyman; I know there are lots of people who know more about fixing stuff than I do; I just didn't know Canadian Tire hired those people.
I was trying to pick out a replacement flapper for one of my toilets and I had a couple questions. While I was talking to an employee (who seemed to be in a rush to stop talking to me), he told me that if a flapper leaves black marks on my hands, it's rotting through and needs replacement. I'd already confirmed that the toilet is leaking by putting some food colouring in the tank and then checking the colour of the water in the bowl a while later, and this confirmed it's leaking. But now that I know this thing about the black marks, I have extra confirmation that it's leaking.
Good job Canadian Tire! Now go and hire more of these people.
I was trying to pick out a replacement flapper for one of my toilets and I had a couple questions. While I was talking to an employee (who seemed to be in a rush to stop talking to me), he told me that if a flapper leaves black marks on my hands, it's rotting through and needs replacement. I'd already confirmed that the toilet is leaking by putting some food colouring in the tank and then checking the colour of the water in the bowl a while later, and this confirmed it's leaking. But now that I know this thing about the black marks, I have extra confirmation that it's leaking.
Good job Canadian Tire! Now go and hire more of these people.
Labels:
good customer service,
shopping,
toilets
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